As technology continues to evolve, so should the scope of operations management. Operations managers will be responsible for overseeing the different aspects of an organization's manufacturing processes and production lines. The future of service and operations management is here and is crucial for controlling the chaos of hybrid IT. Companies are filling vacant positions, while operations managers are trying to make the most of processes, technology and talent to stay ahead of the curve.
Learn more about how your company can take advantage of the convergence of service and operations management to increase service efficiency, quality, speed and business agility while reducing costs. Start your free, easy-to-use, self-service trial to see first-hand how BMC Helix Operations Management with AIOps can revolutionize the way your company manages IT. Al Brodie is the main solution manager for BMC Helix Continuous Optimization and BMC Helix Platform. Innovations in service and operations management are becoming an imperative from support service to the boardroom for companies to achieve faster time to market and increase productivity, efficiency and quality of service.
The multiple systems used to manage manufacturing operations lead to low data utilization and minimal information retrieval from production plant data. In a landscape that seems to evolve on a daily basis, successful digital leaders know that aligning IT service management and operations is the key to growing at the scale needed to compete and thrive. By staying ahead of these latest operations management trends, managers can ensure that they are adopting processes, tools and protocols that offer an excellent employee experience when frontline staff need it most. In addition, staying ahead of key trends in operations management will help you achieve your operations management objectives in the coming year.
We also consulted the main providers of MES and IIoT platforms to get their views on the future development of these technologies and how these technologies interact in the management of manufacturing operations.