What is the function of operations management in the organization?

Planning, organizing and strategizing for daily operations and routine is the main function of operations management. A well-planned and implemented strategy can help meet an organization's production deadlines and objectives. The operational function is the catalyst. It is the center of the organization and oversees various functions of the company, acting as a control mechanism.

Operations management acts like an umbrella and connects all facets of the business, from human resources to project management and supply chain management, finance and facilities. Operations management is the supply chain management team in charge of daily business operations. These supply chain professionals follow 10 standard operations management principles to optimize scheduling, production planning, inventory control, procurement, and quality control processes in their manufacturing organization. In addition to process management, they are also responsible for continuous improvement initiatives and use operational research and process improvement to gain a competitive advantage.

IT operations management, which involves managing production systems in the context of the organization's IT infrastructure, is another fundamental component of supply chain management and operations. Operations management is also responsible for forecasting, or simply predicting the demand for the product in the future. Marketing operations and sales operations are an important input in this process, because marketing promotions and planned sales initiatives can have a dramatic impact on product demand. Forecasting has a direct impact on production and is crucial to the success of a company.

If there are too many products, a company will be left with too few storage costs and possible waste, and the company will not be properly positioned to meet customer demand. Focusing on finance in managing operations is essential, not only for the benefit of the company, but also to ensure that the product supplied to customers is of high quality. The delicate balance between creating a good or service that is satisfactory for the customer, but that also allows a fair benefit for the company, is an essential part of managing operations. This is where operations management focuses on the way the product is designed.

The most important aspect here is to ensure that it adapts to market trends and that it is a durable product that customers prefer. For example, customers are increasingly concerned about how the production of a product affects the environment. Therefore, an operations management team could design a product with a “greener” mentality to ensure that the production of a product has a lower impact on the environment and makes it more attractive to customers. Quality management is also included in operations management.

Here, operations management can have a dedicated team that ensures consistency. They must correct any defects, ensure that the quality is consistent, and ensure that each product is ready for sale. Operations management refers to activities involved in overseeing the process of creating goods and providing services, including resources, technology, people, and products. The functions of operations management are to ensure that these resources are used effectively and efficiently to achieve the main objectives of the organization.

The field of operations management has evolved over time to keep pace with technology and human behavior. Strategy is a broad function of operations management that can include operational planning, monitoring, and analysis. Operations managers use a variety of techniques to manage inventory levels, including just-in-time inventory (JIT) systems, order quantity economic models (EOQs), and supply chain management (SCM) systems. To excel in this operations management role, create strong conflict management strategies.

Operations managers have responsibilities both in strategy and in daily production, whether in manufacturing or in services. Operations management ensures that products and services meet the quality standards of the company and its customers. Operations management (OM) is a critical function within any company, regardless of its size and model. Now more than ever, operations managers must be technology-savvy to compete in a rapidly changing market.

You'll also hear from seven operations management professionals talk about tips, challenges, trends and the future. This means that operations managers are both the center of an organization and the umbrella that oversees the performance of the entire configuration. An operations manager has an important duty to ensure that all of these different gears work together to achieve their individual objectives and the objectives of the company as a whole. As chief operating officer, you'll need to manage your team and consider the company's well-being.


Hope Hallquist
Hope Hallquist

Award-winning travel lover. Devoted beer scholar. Wannabe beer advocate. Professional bacon fan. Amateur food geek. Freelance social media junkie.